Privacy Policy

1. Information We Collect

We collect information necessary to provide our automotive services, including:

• Contact information (name, phone number, email address)
• Vehicle information (make, model, year, VIN)
• Service history and maintenance records
• Payment information for billing purposes

2. How We Use Your Information

Your information is used to:

• Provide and improve our automotive services
• Communicate about service appointments and updates
• Maintain accurate service records for your vehicle
• Process payments and billing
• Send service reminders and maintenance notifications
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, such as parts suppliers or diagnostic equipment manufacturers, only to the extent necessary to provide services.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Service records may be kept for warranty purposes and regulatory compliance.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

7. Cookies and Website Data

Our website may use cookies and similar technologies to improve user experience and analyze site usage. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at +234 806 225 0855 or visit our workshop at CHUMA BENZ AUTO MECHATRONIC LIMITED WORKSHOP, Jideofor Nzegwu Street, Omagba Layout Phase, Onitsha.